1. Free shipping arrangements are only applicable to online purchases and fully paid local orders
2. After confirming the payment, the company will arrange the delivery as soon as possible within two to three working days.
3. The cut-off time is 12:00 noon every day. Orders submitted before the cut-off time can be arranged to be shipped on the next delivery day at the earliest.
4. The daily delivery time is from 11:00 am to 7:00 pm. The actual time will be arranged by the driver according to the situation of the day. If the driver of the company fails to contact the customer or fails to agree on the delivery time with the customer, the goods may be delayed for the next delivery. Shipment will be arranged on the same day.
5. If the customer needs to choose a designated day for delivery, the freight can be negotiated separately. For details, please contact our company for inquiries.
6. During the epidemic, in order to cooperate with the government to control the epidemic, the company temporarily suspended the door-to-door delivery service. I hope you can forgive me, and let’s get through the adversity together.
6. If the product is out of stock, the company will communicate with the customer according to the replenishment time, which may lead to delay in delivery time or refund.
7. If the delivery address is not directly accessible by elevator, the customer can choose to deliver it downstairs. If door-to-door service is required, the driver will charge the service fee according to each floor, and the fee will vary according to the weight of the goods.
8. You must check and count the quantity of the goods when receiving the goods. If you find that the goods are damaged or have other problems when receiving the goods, please do not sign for them, and the goods will not be returned or exchanged after receipt.
9. The company is not responsible for any loss caused by the customer's request to leave the goods outside the door, unattended or a third party (such as the management office).
